phislot is committed to protecting the personal data of every Filipino player who uses our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your own data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Privacy at a Glance
These six principles summarise phislot's approach to data privacy before you read the full policy below.
phislot collects only the personal data that is genuinely necessary to provide, secure, and improve the Platform. We do not collect data for its own sake. If a piece of information is not needed for a specific, lawful purpose, we do not ask for it.
All personal and financial data transmitted between your device and phislot's servers is encrypted using 256-bit SSL — the same encryption standard used by major Philippine banking institutions such as BDO, BPI, and Metrobank for their online banking platforms.
phislot does not sell, rent, or auction your personal data to third parties for commercial purposes. Data shared with service providers is shared solely to operate the Platform and is governed by strict data processing agreements that bind those providers to confidentiality obligations.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed, access, correct, and request erasure of your personal data held by phislot. You also have the right to data portability and the right to object to certain processing activities. phislot honours all of these rights.
phislot retains personal data only for as long as it is required for the purpose for which it was collected, or as required by applicable law — including anti-money laundering regulations that mandate specific retention periods for transaction and identity records. Data is securely deleted or anonymised at the end of its retention period.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, phislot will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay in accordance with RA 10173 requirements.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
This Privacy Policy applies to all Personal Data collected by phislot in connection with your use of the Platform, including data collected during account registration, KYC verification, deposits, gameplay, promotions, customer support interactions, and your general browsing of phislot.club.
phislot is the Data Controller of your Personal Data as defined under RA 10173. This means phislot determines the purposes for which and the means by which your Personal Data is processed. phislot is registered with the National Privacy Commission and operates in compliance with the DPA and all applicable PAGCOR data-related requirements.
This Privacy Policy does not apply to any third-party websites, services, or applications that may be linked from the Platform. phislot has no control over and accepts no responsibility for the privacy practices of those third parties.
By registering a phislot Account or by continuing to use the Platform after this Privacy Policy has been published or updated, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your Personal Data as described herein.
phislot collects Personal Data through several channels and for several specific purposes. The categories of data we collect are described in the table below:
| Category | Specific Data Points | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number and type | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address, residential address (province / city / barangay) | Registration; account updates |
| Financial Data | GCash number, PayMaya number, BDO/BPI/Metrobank account name; transaction history (deposits, withdrawals, wager amounts) | Cashier; payment processing; AML compliance |
| KYC Documents | Scanned or photographed copies of government-issued Philippine ID documents | KYC verification |
| Account & Gaming Data | Username, account balance, bonus balance, game history, session duration, bet amounts, win/loss records, VIP tier | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, Philippine network carrier (Globe / Smart / DITO) | Platform access; security monitoring |
| Usage Data | Pages visited, game titles launched, features clicked, session timestamps, referral source | Platform use; analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off period records | Responsible gaming tool activation |
Sensitive Personal Information
phislot does not intentionally collect sensitive personal information as defined under Section 3(l) of RA 10173 — such as health data, political opinions, or religious beliefs — unless strictly required for a specific compliance purpose and with your explicit written consent. Government ID numbers collected for KYC are treated as sensitive personal information and are subject to heightened security controls.
phislot uses the Personal Data collected for the following specific purposes. We do not use your data for any purpose beyond what is listed here without first obtaining your explicit consent or as otherwise required by law:
Under RA 10173, phislot must have a lawful basis for each processing activity. The legal bases on which phislot relies are:
Where phislot relies on your consent as a legal basis, you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent will not affect the lawfulness of any processing carried out before withdrawal.
phislot uses cookies and similar technologies (including local storage and session tokens) on the Platform for the following purposes:
6.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens that keep you logged in to your phislot Account during an active session, and security cookies that protect against cross-site request forgery (CSRF) attacks. No consent is required for strictly necessary cookies.
6.2 Functional Cookies
These cookies remember your preferences — such as your preferred game category, display language, and lobby layout — to deliver a more personalised phislot experience on return visits. They are set only with your consent.
6.3 Analytics Cookies
phislot uses anonymised analytics data to understand how Filipino players navigate and use the Platform. This data is used to identify performance issues, improve page load times, and optimise the game lobby layout. Analytics data is processed in anonymised, aggregated form and cannot be used to identify you personally.
You may manage your cookie preferences at any time through your browser settings. Blocking strictly necessary cookies will prevent you from logging in to your phislot Account.
Clearing your browser cookies will log you out of your phislot Account and may reset your personalisation preferences. If you enable 2FA on your Account, re-authentication will be required after any cookie clearance.
phislot does not sell, rent, or trade your Personal Data. We may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and solely for the purposes described in this Privacy Policy:
7.1 Service Providers and Data Processors
phislot engages trusted third-party service providers who process Personal Data on our behalf under binding data processing agreements. These include payment gateway operators (GCash, PayMaya, and Philippine banking partners), game content providers, cloud hosting providers, identity verification service providers, and customer support platform providers. All such providers are contractually obligated to process your data only on phislot's instructions and to maintain appropriate security standards.
7.2 Regulatory and Law Enforcement Authorities
phislot will disclose your Personal Data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other competent Philippine governmental authority when legally required to do so — including in response to lawful court orders, subpoenas, or regulatory directives.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of phislot's assets, your Personal Data may be transferred to the acquiring entity. You will be notified via email or a prominent notice on the Platform prior to any such transfer taking effect, and you will have the opportunity to exercise your rights under RA 10173 in connection with the transfer.
phislot has never sold Personal Data to any third party for advertising, marketing profiling, or commercial purposes, and has no intention of doing so.
Some of phislot's service providers — including cloud infrastructure providers and game content platforms — operate data centres outside of the Philippines. Where your Personal Data is transferred outside the Philippines in connection with these services, phislot ensures that such transfers comply with the requirements of RA 10173 and the NPC's regulations on cross-border data transfers.
Specifically, phislot ensures one or more of the following safeguards is in place for any cross-border transfer:
phislot retains your Personal Data for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML compliance; legal claims |
| KYC Documents | Duration of account + 5 years post-closure | RA 9160; PAGCOR requirements |
| Financial Transaction Records | Duration of account + 5 years post-closure | RA 9160; PAGCOR requirements |
| Customer Support Records | 3 years from last interaction | Dispute resolution; legal claims |
| Technical & Usage Data | 13 months from collection | Analytics; security monitoring |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Proof of consent; compliance |
| Responsible Gaming Records | Duration of account + 5 years post-closure | Regulatory compliance; player protection |
At the end of the applicable retention period, Personal Data is securely deleted, anonymised, or pseudonymised so that it can no longer be used to identify you. Anonymised or aggregated data may be retained indefinitely for statistical and platform improvement purposes.
phislot implements appropriate technical and organisational security measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include, but are not limited to:
While phislot takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your own phislot Account credentials. If you suspect your Account has been compromised, contact phislot support immediately at [email protected].
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your Personal Data held by phislot. To exercise any of these rights, submit a written request to [email protected]. phislot will respond within 15 business days of receiving a verified request.
You have the right to know whether phislot holds Personal Data about you, what data is held, the purposes for which it is processed, and with whom it may be shared. This Privacy Policy fulfils this right for all standard processing activities.
You have the right to request a copy of the Personal Data phislot holds about you, including your account data, transaction history, and any KYC documents on file. Access requests will be fulfilled in a structured, electronic format where technically feasible.
You have the right to request correction of inaccurate, incomplete, or outdated Personal Data. Corrections to core account data (name, address, contact details) can be requested via live chat or email. Corrections to KYC identity data may require submission of updated documentation.
You have the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that erasure may not be possible for data we are legally required to retain — for example, KYC and transaction records subject to AML retention requirements.
You have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible. Portability requests will be fulfilled within 30 business days.
You have the right to object to processing of your Personal Data based on phislot's legitimate interests, including direct marketing communications. Where you object to direct marketing, phislot will cease processing your data for that purpose immediately upon receipt of your objection.
If you believe phislot has violated your data privacy rights under RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint is available on the NPC's official website.
The phislot Platform is strictly for individuals aged 21 years and above, consistent with PAGCOR's minimum age requirements for online gaming in the Philippines. phislot does not knowingly collect Personal Data from any person under the age of 21.
As part of the registration and KYC process, phislot verifies the age of all applicants by requiring submission of a valid Philippine government-issued identity document displaying the applicant's date of birth. Any account found to have been registered by or on behalf of an individual under 21 will be immediately suspended, all associated Personal Data will be processed solely for the purposes of closure and legal compliance, and any balance in the account will be handled in accordance with applicable law and phislot's Terms & Conditions.
If phislot becomes aware that it has inadvertently collected Personal Data from a person under 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child may have registered a phislot Account, please contact [email protected] immediately.
21+ Only: Online casino gaming is exclusively for adults aged 21 and above under Philippine law. Gambling by persons under 21 is illegal and harmful. phislot enforces age verification at registration and periodically through ongoing KYC monitoring.
phislot may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. Where changes are material — meaning they affect your rights or the way we process your data in a significant way — phislot will notify you by email to your registered address or by posting a prominent notice on the Platform at least 14 days before the changes take effect.
For non-material changes — such as typographical corrections, clarifications, or changes mandated by regulatory guidance — the revised Privacy Policy will be published on this page and the "Last Reviewed" date at the top of the page will be updated. Continued use of the phislot Platform after the revised Privacy Policy takes effect constitutes your acceptance of the updated terms.
The version of the Privacy Policy that was in effect at the time any particular data was collected will govern the processing of that data, except where a new legal requirement mandates otherwise.
phislot has designated a Data Protection Officer (DPO) in accordance with Section 21 of RA 10173 and the NPC's implementing rules. The DPO is responsible for overseeing phislot's data protection compliance, handling data subject requests, and serving as the point of contact with the National Privacy Commission.
For all data privacy inquiries, personal data access or correction requests, objection or erasure requests, or privacy-related complaints, please contact phislot through the following channels:
phislot will acknowledge receipt of your request within 2 business days and will respond fully within 15 business days of verifying your identity. For complex requests requiring additional processing time, phislot will notify you of the expected completion date within the initial 15-business-day period.
If you are not satisfied with phislot's handling of your data privacy concern after contacting us, you may escalate your complaint to the National Privacy Commission of the Philippines.
phislot's support team is bilingual in Tagalog and English. If you prefer to communicate your data privacy request in Filipino, our team will accommodate that preference.
Your Data is Safe With Us
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